Navigating the Changes: What Ontario’s Bill 60 Means for Landlords and Tenants

If you’re a landlord or a tenant in Ontario, you’ve likely heard the buzz about Bill 60, the Helping Homebuyers, Protecting Tenants Act. While the name suggests a broad focus, one part of this legislation brings a significant and welcome change to the dispute resolution process at the Landlord and Tenant Board (LTB).

Let’s break down the key policy shift and what it means for you.

The Core Change: Digital-First Hearings

The most impactful update from Bill 60 is the move to a presumptive digital-first approach for LTB hearings.

In simple terms, this means that unless a party can show a compelling reason for an in-person hearing, most LTB proceedings will now be conducted digitally by default. This typically happens through a secure video conferencing platform.

What This Means for Landlords

For landlords, this change is poised to be a major efficiency booster.

Faster Resolution: The goal is to significantly reduce the notorious backlog of cases at the LTB. Digital hearings can be scheduled more quickly, meaning you can resolve non-payment of rent or other issues in a more timely manner.
Reduced Costs and Hassle: No more spending a day traveling to and from a tribunal location. You can attend the hearing from your home or office, saving time, travel costs, and reducing stress.
Easier Evidence Submission: The digital system is designed to streamline the process of submitting evidence electronically, making case preparation more straightforward.

What This Means for Tenants

Tenants also stand to benefit from a more modern and accessible system.

Increased Accessibility: For tenants living in remote areas or those who have difficulty taking a full day off work for travel, digital hearings lower the barrier to accessing justice. You can attend from a location that is convenient for you.
Level Playing Field: The digital process can feel less intimidating than a formal, in-person courtroom setting, allowing tenants to represent themselves more comfortably if they choose.
Clarity and Convenience: Like landlords, tenants benefit from the streamlined evidence process and the elimination of travel time.

A Note on In-Person Hearings

It’s important to remember this is a presumptive digital system. The LTB can still order an in-person hearing if a party demonstrates they lack reliable internet access, require accommodation for a disability, or if the adjudicator believes it’s necessary for a fair hearing due to the complexity of the case.

The Bottom Line

The shift to a digital-first LTB through Bill 60 is a significant step toward a more modern, efficient, and accessible justice system for housing disputes in Ontario. While there may be an adjustment period, the potential for faster resolutions and reduced hassle is a win for both landlords and tenants.

Staying Informed is Key. Whether you are a landlord or a tenant, it’s crucial to familiarize yourself with the new digital process. Keep an eye on the Landlord and Tenant Board’s official website for updated guides and procedures to ensure you are prepared for your next hearing.

Disclaimer: This blog post is for informational purposes only and does not constitute legal advice. For specific legal guidance regarding your situation, please consult with a qualified legal professional.