How We Work:
- Initial Consultation
We begin with a free consultation to understand your property management needs, goals, and investment strategy. During this meeting, we’ll discuss your expectations, provide insights on current market trends, and recommend the best management solutions for your property. - Property Evaluation & Strategy
After the consultation, we conduct a comprehensive property evaluation, assessing the condition, market value, and potential for rental income. Based on this, we’ll create a customized property management strategy designed to maximize your returns. - Marketing & Tenant Search
Once the strategy is in place, we launch an aggressive marketing campaign for your property. We use professional photos, virtual tours, and listings on top rental platforms to attract high-quality tenants. Our goal is to minimize vacancy periods and find the perfect tenant quickly. - Tenant Screening & Selection
We conduct thorough background and credit checks on all potential tenants. Our screening process includes assessing rental history, employment status, and references to ensure we place only reliable, responsible tenants in your property. - Lease Agreement Drafting
After selecting the ideal tenant, we prepare a legally compliant lease agreement that outlines terms, rent amounts, and responsibilities. We ensure that all agreements are clear and in line with current laws and regulations to protect both you and your tenants. - Lease Signing & Property Handover
We handle all the paperwork and facilitate lease signing, ensuring both parties are aligned on the terms. Once the lease is signed, we coordinate the handover of keys and provide your tenant with all necessary move-in instructions. - Ongoing Management & Support
After the lease agreement is signed, we continue to manage the property, providing ongoing maintenance, tenant support, and financial reporting. Our goal is to ensure a smooth, hassle-free experience for both you and your tenants.
Some of Our Additional Services
- Rental Rate Assessment & Market Analysis
We help determine competitive rental rates based on current market trends and neighborhood data, ensuring you maximize your property’s earning potential. - Comprehensive Lease Agreement Setup
We create customized, legally-sound lease agreements tailored to your terms, protecting both you and your tenants while ensuring compliance with local laws. - Effective Property Marketing
Our team handles professional photography, property listings, and advertising across multiple platforms to attract high-quality tenants quickly and efficiently. - Timely Rent Collection
We handle rent collection on your behalf, providing you with consistent, reliable income and eliminating the hassle of dealing with late payments. - Comprehensive Financial Management
Our team can organize and streamline your finances, providing monthly statements, handling tax-related documents, and offering financial advice to ensure your investment stays profitable. - Property Maintenance & Repairs
From routine maintenance to emergency repairs, we ensure that your property stays in excellent condition, with access to a network of trusted, licensed contractors. - Move-In/Move-Out Cleaning & Preparation
We offer move-in and move-out cleaning services, ensuring your property is pristine and ready for the next tenant. - Eviction Handling (When Necessary)
We manage the eviction process from start to finish, ensuring it’s done legally and efficiently, with minimal disruption. - Regular Property Inspections
We conduct regular property inspections to monitor the condition of your property and ensure compliance with the lease agreement, providing you with detailed reports. - Tarion Warranty Inspections
We handle Tarion Warranty inspections, ensuring your property complies with the Ontario New Home Warranties Plan Act and helping resolve any related issues. - Home Décor & Staging Services
We offer home décor and staging services to enhance your property’s appeal, making it more attractive to potential tenants and increasing rental value
How Our Services Work for Tenants
- Property Viewing & Tour
Once you express interest in a property, we schedule a convenient property viewing so you can explore the space and ask any questions you may have. Our team is happy to walk you through the features, amenities, and community to ensure the property meets your needs. - Application Process
After viewing the property, if you decide to move forward, we guide you through the application process. This includes filling out a detailed application form, providing necessary documentation (e.g., proof of income, references), and completing a background and credit check to ensure you’re a good fit for the property. - Tenant Screening & Approval
Once we receive your application, we conduct a thorough screening to ensure you meet our standards for reliability, financial stability, and overall compatibility with the property. We notify you promptly of the decision, and if approved, we move forward to the next step. - Lease Agreement Preparation
Once your application is approved, we prepare the lease agreement based on the terms discussed and agreed upon. We ensure that all details are clearly outlined, including rental amounts, payment schedules, property rules, and maintenance responsibilities. - Lease Signing
After reviewing the lease agreement together, we schedule a meeting for the lease signing. We ensure you fully understand all the terms before you sign, providing you with a copy for your records. Once signed, you are officially set to move into your new home! - Move-In Coordination
On your move-in day, we coordinate the key handover and provide you with any additional details you need, such as move-in procedures, utility setup, and property rules. Our team ensures the property is clean and ready for you to settle in comfortably. - Ongoing Support
After you move in, we continue to be your point of contact for any questions, maintenance requests, or concerns. We pride ourselves on providing responsive, friendly customer service to make sure your living experience is as stress-free as possible.
Frequently Ask Questions
For Landlords & Investors:
1. How long does it take to rent out my property?
On average, we typically rent properties within 2-4 weeks. The exact time can vary depending on factors such as the market demand, the condition of the property, and rental price. We work hard to minimize vacancy periods by marketing your property effectively, ensuring it reaches the right audience quickly.
2. What is your tenant screening process?
We perform a comprehensive tenant screening that includes checking credit reports, background checks, rental history, and employment verification. This helps us ensure that the tenants we place are reliable and financially stable.
3. How do you determine the rental price for my property?
We conduct a detailed market analysis using current rental trends, property condition, and the location to set a competitive rental price. This helps attract high-quality tenants while maximizing your rental income.
4. What happens if my tenant stops paying rent?
If a tenant fails to pay rent, we have a clear rent collection policy in place that includes sending payment reminders and negotiating payment plans if necessary. For severe cases, we initiate legal eviction proceedings. Under our Guaranteed Rent Program, you will still receive your rent even if the tenant defaults.
5. How do you handle property maintenance and repairs?
We take care of all routine and emergency maintenance, ensuring your property is well-maintained. Our team works with trusted contractors to handle any issues quickly and efficiently, providing you with peace of mind that your property remains in excellent condition.
6. What are your management fees?
Our management fees vary depending on the services provided, but we are transparent about all costs. We charge a percentage of the monthly rental income, with no upfront fees until your property is rented. We will discuss all fees upfront during the consultation.
7. What is the process for ending a lease agreement?
We handle the entire lease termination process for you, ensuring compliance with legal requirements and minimizing any potential conflicts. This includes coordinating with the tenant for move-out inspections and security deposit return.
For Tenants:
1. How long does it take to approve my rental application?
After you submit your application, we typically review and approve it within 3-5 business days, depending on the completeness of your application and the time it takes to conduct background checks and verify references.
2. Can I apply for a property before seeing it?
We recommend scheduling a property viewing before submitting an application to ensure the property meets your needs and expectations. However, you can express your interest beforehand, and we’ll provide details about the next available viewing.
3. What documents do I need to apply for a rental?
You will need to provide proof of income (e.g., pay stubs or bank statements), personal references, and a credit report. We may also ask for employment verification and rental history to complete the application process.
4. How long is the lease term?
Most leases are 12-month leases, but we also offer flexible lease options depending on the property. Some properties may offer shorter-term leases or month-to-month agreements. We’ll be happy to discuss your preferences during the application process.
5. Can I have guests or pets?
Each property has its own guest and pet policy, which will be outlined in the lease agreement. Some properties allow pets with additional fees or deposits, while others may have strict no-pet policies. If you have pets, please inquire before applying to ensure compatibility with the property’s rules.
6. What should I do if I need to break my lease early?
If you need to break your lease early, please contact us as soon as possible. Depending on the terms of your lease, you may be responsible for an early termination fee or required to help find a replacement tenant. We will work with you to find the best solution.
7. How do I report maintenance issues?
You can report any maintenance issues by contacting us directly via phone, email, or our online portal (if available). We address all requests promptly, ensuring that your living environment is safe and comfortable.